SECURE MY SPOT
Secure your spot: This option guarantees your spot before it's fully booked. The fee will be applied toward the cost of your dress.
$300, non-refundable fee
No Returns, No Refunds, No Exchanges Policy
At Shay Antone' Designs, all purchases are final. We do not offer returns, refunds, or exchanges under any circumstances. This includes cases of buyer’s remorse. For example, if you secure your spot with a deposit for a custom prom dress and later decide not to attend prom, all fees paid remain non-refundable. Your deposit secures our time, materials, and commitment to your order.
Damage and Issues Policy
We take pride in delivering high-quality custom designs. Upon receiving your merchandise, please inspect it immediately. Any issues or damage must be reported to us on the same day of receipt. Once a claim is submitted, we will thoroughly investigate the issue to determine the cause. If the damage is found to be unrelated to our production or delivery process, additional fees may apply to resolve the issue. Refunds are granted only at our sole discretion and must be approved by us. If we decide to issue a refund, it will be processed on terms agreed upon by both parties. Other than that, ALL SALES FINAL. Thank you for understanding and supporting our policies as we work to create unique, handcrafted designs for your special occasions.
Accurate measurements are crucial for creating your custom design. While you are not required to have your measurements taken by us, we strongly recommend visiting a professional, such as a local dry cleaner or bridal shop, to ensure accuracy. The following measurements are required:
- Chest:
- Inches
- Hips:
- Inches
- Waist:
- Inches
-
Please double-check your measurements before submitting them. Any adjustments due to inaccurate measurements provided by the client may result in additional fees.
Thank you for your cooperation in helping us create a perfectly tailored design for your special occasion!